1 - To add a new contact, go to "Contacts" in the main menu of your dashboard Ourvoice
2 - Then press the "New" button in the upper right corner of your screen and you will see a modal like the image below
3 - Fill in the boxes with the detailed information of the new contact, i.e. cell phone number (type the numbers in 255782 format...), first name, last name and language. You can also add custom fields
4 - When you are finished, click on the "Save" button
5 - You will receive a notification "Contact has been successfully added".